Terms and conditions
Last Updated: OCTOBER 2026
1. ABOUT THESE TERMS
1.1 These Terms and Conditions ("Terms") govern the services, programmes and products provided by KADA Management Limited ("KADA", "we", "us", "our") to you ("you", "the Client").
1.2 By ticking the box at checkout, clicking "Enrol now", "Buy now" or "Pay", entering your payment details, signing a proposal, or otherwise booking or enrolling, you agree to these Terms. If you do not agree, please do not purchase or use our services.
1.3 These Terms are read together with the programme or service page on www.kadamanagement.com, the checkout page, and any proposal or scope of work we agree with you in writing. If anything in a signed proposal conflicts with these Terms, the signed proposal applies to that engagement.
1.4 How we collect and use your personal data is set out in our Privacy Policy at www.kadamanagement.com/privacy-policy.
2. ABOUT US
Company: KADA Management Limited, a company registered in Ireland
Registered address: Moneygall, Co. Offaly, Ireland
Website: www.kadamanagement.com
Email: admin@kadamanagement.com
3. OUR SERVICES
3.1 The Operations Partner
A 16-week programme for virtual assistants, online business managers and service providers, built on the KADA Cadence™ framework.
Investment: €2,300 paid in full, or 4 monthly payments of €600. Both prices include VAT, with no additional charges.
Includes: a 60-minute 1:1 Kick-Off Call, weekly group coaching calls (see 7.2), bi-weekly 1:1 coaching calls, Slack support, a weekly Expert Review of one business asset, the programme lessons and resources, and lifetime access to The KADA Vault.
All programme modules are available from the day you enrol. The 16-week programme term starts on your enrolment date unless we agree another start date with you in writing.
3.2 The Honest Hour
A one-hour 1:1 diagnostic session, with a pre-session questionnaire. The price is shown on the booking page.
3.3 Operational Audits
A 3-hour audit, in person or online, from €695 + VAT. You receive a written audit report with actionable recommendations.
3.4 Operational Project Support
Day rate: €650 per day + VAT. Minimum engagement terms may apply for ongoing projects. Scope is agreed in writing before work starts.
3.5 Administrative Support
Hourly rate: €65 per hour + VAT. Billed monthly for hours worked, or at the end of the project, whichever comes first. Scope is agreed in writing before work starts.
3.6 All prices are subject to change. The price confirmed when you book, enrol or sign a proposal is the price you pay for that engagement.
3.7 We may change or substitute part of a programme where it is reasonable to do so, for example to update content or replace a tool. Any change will not reduce the overall value of what you purchased.
4. FEES AND PAYMENT
4.1 Payment methods. We accept payment through our checkout (powered by ThriveCart and Stripe), by bank transfer, or by other methods agreed in writing.
4.2 Payment plans. Payment plans are available for The Operations Partner and for larger projects. Each instalment is taken automatically on its due date. By choosing a payment plan, you agree to pay the full programme fee. A payment plan is a way of spreading the cost and not a monthly subscription that can be cancelled.
4.3 Missed payments. If an instalment fails, we will contact you by email. If it remains unpaid 7 days after that email, we may pause your access to the programme, calls and Slack until it is paid.
4.4 Late payment on invoices. Invoices are due within 14 days unless stated otherwise. We may charge a late payment fee of €50 per week, or pause services, until the invoice is paid. You agree to cover reasonable costs we incur to recover overdue amounts.
4.5 Deposits. Where a deposit is required, the balance must be paid before work or the programme starts, unless we agree a payment plan in writing.
4.6 VAT. Irish VAT is charged at 23%.
• The Operations Partner: the stated price includes VAT and applies to all clients regardless of location.
• All other services (the Honest Hour, Operational Audits, Project Support and Administrative Support): VAT at 23% is added to the stated price unless the booking page says otherwise.
• EU reverse charge: if you are VAT registered in another EU country, reverse charge may apply to services other than The Operations Partner. Please contact us before booking to confirm VAT treatment for your situation.
5. CANCELLATIONS AND REFUNDS
5.1 The Operations Partner
(a) When you enrol, you get immediate access to the programme content. You also take up a place that we hold for you, along with the coaching time that comes with it. For this reason, the programme fee is non-refundable once you have enrolled, including any instalments not yet paid.
(b) If you are on a payment plan and stop taking part, your remaining instalments are still payable on their due dates. If you ask to leave the programme, we may collect the full outstanding balance at that point, and your access to calls and Slack will end.
(c) Missing a call or part of the programme does not entitle you to a refund or a reduction in the fee.
5.2 Early exit in exceptional circumstances
(a) If unforeseeable circumstances mean you cannot continue with The Operations Partner, you may apply to leave the programme early. Email admin@kadamanagement.com, explaining your circumstances.
(b) We will consider each request fairly, and the decision is at our discretion. A change of mind is not a reason for early exit.
(c) If we agree to an early exit, an early exit fee of 60% of the total programme fee applies ("Early Exit Fee"). Anything you have paid above the Early Exit Fee will be refunded. Anything still owed up to the Early Exit Fee becomes payable at that point. Your access to calls, Slack and the Expert Review then ends. You keep access to The KADA Vault.
(d) As an alternative, and if you prefer, we may offer you a place in a later round of the programme instead of an early exit.
5.3 The Honest Hour and Operational Audits
• Full refund if you cancel more than 7 days before the scheduled session or audit date.
• 50% refund if you cancel within 7 days of the scheduled date.
• No refund for no-shows or same-day cancellations.
• One reschedule is permitted at no charge. Further reschedules are subject to a €50 administrative fee.
5.4 Project Support and Administrative Support
• You are billed for work completed only.
• Either party may end an ongoing arrangement with 14 days' written notice.
• A final invoice is issued for all work completed up to the end date.
5.5 If we cannot deliver
If we are unable to deliver a service because of circumstances beyond our reasonable control (such as illness, a family emergency or a technical failure), we will offer to reschedule. If we cannot continue to deliver the service, we will refund the part of the fee that relates to the services not yet delivered.
5.6 Your statutory rights
Nothing in these Terms affects any rights you have under Irish or EU consumer law that cannot be excluded.
5.7 How refunds are paid
Approved refunds are processed within 14 working days, using the original payment method where possible.
6. ROI GUARANTEE - THE OPERATIONS PARTNER
6.1 Definitions. "Programme Fee" means the total fee paid by the Client for The Operations Partner. "Baseline" means the Client's average monthly revenue from client work over the 3 months before the programme start date, as submitted in the Baseline Form during onboarding. Where the Client had no client revenue in that period, the Baseline is €0. "Return" means revenue invoiced or contracted by the Client during the 16-week programme term above the Baseline. This includes new clients, rate increases, retainers and additional services.
6.2 Guarantee. If the Client's Return is less than the Programme Fee at the end of the 16-week programme term, KADA will provide 8 weeks of continued support (the "Extension Period") at no additional cost.
6.3 Eligibility. To qualify, the Client must:
(a) have paid the Programme Fee in full, including all instalments
(b) have attended at least 80% of scheduled coaching calls
(c) have completed the implementation actions agreed during the programme
(d) have submitted their Baseline during onboarding
(e) provide evidence of revenue, such as invoices or signed agreements, to admin@kadamanagement.com within 14 days of the final programme session
6.4 Extension Period support. The Extension Period includes the same support as the programme: coaching calls, Slack support, the weekly Expert Review and continued access to The KADA Vault.
6.5 Conditions.
(a) The guarantee provides additional support only. It is not a refund and has no cash value.
(b) One Extension Period applies per Client and is non-transferable.
(c) The Extension Period begins within 14 days of the final programme session and runs for 8 consecutive weeks. Sessions missed by the Client are not carried forward.
(d) KADA will assess eligibility based on the evidence the Client provides.
(e) The ROI Guarantee does not apply where the Client leaves the programme early under section 5.2.
(f) The ROI Guarantee is a commitment to provide additional support. It is not a guarantee that the Client will achieve any specific income or return.
7. CALLS, SLACK AND REVIEWS
7.1 Call scheduling. 1:1 calls are scheduled by mutual agreement. Please give at least 24 hours' notice if you need to move a call. A call missed without 24 hours' notice may not be rescheduled.
7.2 Group calls. Weekly group coaching calls for The Operations Partner depend on a minimum cohort size. Until a group forms, you will receive equivalent 1:1 support instead.
7.3 Slack support. Slack support is available Monday to Friday during Irish business hours (approximately 9am-5pm). We aim to reply within 24 hours on business days. Same-day support is not guaranteed. Please use Slack for programme questions so others can learn from the answers, and email admin@kadamanagement.com for anything private, such as payments or personal matters.
7.4 Expert Review. You may submit one business asset for review each week, using the Expert Review channel in Slack. Reviews are not carried forward if you do not use them in a given week.
7.5 Calls are held online, usually on Zoom. You need a reliable internet connection and access to Slack.
8. COMMUNITY AND CONDUCT
8.1 The Operations Partner includes group calls and a shared Slack workspace. When taking part, you agree not to:
• harass, abuse or threaten KADA or other participants
• send unwanted promotional messages or spam to other participants
• act in an unlawful, abusive, defamatory, discriminatory or otherwise objectionable way
• infringe the intellectual property or privacy rights of KADA, other participants or any third party
8.2 You agree to keep anything other participants share in group calls or Slack confidential.
8.3 We may remove or edit content posted in programme spaces, and may end your access for a breach of this section (see section 15).
9. YOUR RESPONSIBILITIES
9.1 Taking part. The Operations Partner is a done-with-you programme that needs your active participation. Your results depend on your commitment, effort and how you apply what you learn.
9.2 Accurate information. You agree to give accurate and complete information when asked, including in your Baseline Form. Inaccurate information may affect your results and your eligibility for the ROI Guarantee.
9.3 Implementation. You are responsible for putting the strategies, systems and recommendations into practice. We provide frameworks, guidance and support, but we do not implement on your behalf unless this is agreed separately in a project support arrangement.
9.4 Communication. You agree to respond to messages from KADA within a reasonable time, typically 48 hours for programme matters.
9.5 Your own business. You are responsible for your own business decisions, contracts with your clients, insurance, tax and legal obligations, and any software or tools you choose to use.
10. INTELLECTUAL PROPERTY AND YOUR LICENCE
10.1 KADA materials. All materials, templates, frameworks, videos, workbooks and content provided through KADA programmes and services, including the KADA Cadence™ framework, remain the intellectual property of KADA Management Limited.
10.2 Your licence. When you buy a programme or service, we grant you a personal, non-exclusive, non-transferable licence to use KADA materials in your own business and with your own clients.
10.3 You may not:
• share your login or access details, or give anyone else access to the programme
• share, distribute or sell KADA materials, or present them as your own work
• use KADA materials to create a competing programme, course or service
• reproduce KADA frameworks or methodologies for commercial purposes without our written permission
10.4 Templates you adapt for your clients. You may adapt KADA templates and SOPs for use in your own clients' businesses. You may not resell them as standalone products.
10.5 The KADA Vault. Members of The Operations Partner have lifetime access to The KADA Vault for as long as KADA continues to operate it, including resources added in future.
10.6 Your materials. Anything you share with us during our work together remains your property.
11. CONFIDENTIALITY, TESTIMONIALS AND EMAILS
11.1 Your business information. We keep information about your business confidential and will not share it with third parties without your consent, except where required by law or to a professional adviser bound by confidentiality.
11.2 Testimonials and case studies. We will not use your name, business name or specific results in our marketing without your explicit written consent. We may use anonymised examples with your written permission.
11.3 Confidentiality continues after our work together ends.
11.4 Programme emails. While you are enrolled, we will email you about your programme, calls, payments and account. These emails are part of the service. Marketing emails are only sent if you have opted in, and you can unsubscribe at any time.
12. DATA PROTECTION
We process your personal data in line with the GDPR and the Irish Data Protection Act 2018. Our Privacy Policy at www.kadamanagement.com/privacy-policy explains what we collect, why, which tools we use, how long we keep it and your rights.
13. NO GUARANTEES AND EARNINGS DISCLAIMER
13.1 No guarantees. KADA provides operational frameworks, systems guidance and strategic support. We do not guarantee specific business results, revenue outcomes or client numbers. The ROI Guarantee in section 6 is a commitment to provide additional support, not a guarantee of results. Your results depend on factors beyond our control, including your effort, market conditions, business model and implementation.
13.2 Professional advice. Our services are business operations consulting and strategic guidance. We do not provide legal, financial or tax advice. Please consult a qualified professional for those matters.
13.3 Earnings disclaimer. Any results, income or earnings shared on our website or in our programmes are examples of what past clients have achieved and are for information only. They are not a promise or guarantee of what you will achieve. Your results depend on many factors, including your own commitment, effort, skills and circumstances, as well as factors outside your control or ours. KADA Management Limited cannot be held responsible for your business or financial results.
14. LIABILITY
To the maximum extent permitted by Irish law:
• our total liability for any claim arising from our services is limited to the amount you paid for those services
• we are not liable for indirect or consequential loss, including lost profits, lost revenue or business interruption
• we are not responsible for outcomes resulting from your business decisions, implementation choices or actions taken based on our guidance
• we are not responsible for the performance, security or terms of third-party software, tools or platforms we recommend
Nothing in these Terms limits liability that cannot be limited by law.
15. ENDING OUR WORK TOGETHER
15.1 By KADA. We may end your access to a programme or service immediately, without refund, if you:
• breach section 8 (Community and conduct) or section 10 (Intellectual property)
• fail to pay fees that are due
• stop communicating and engaging for more than 30 days, after we give you 7 days' notice by email
15.2 We may also end a service for any other reason with 14 days' written notice. In that case, we will refund the part of the fee that relates to services not yet delivered.
15.3 By you. You may end ongoing project or administrative support with 14 days' written notice. Leaving a programme early is covered by section 5.
16. DISPUTES
16.1 If you have a concern about our services, please contact us first at admin@kadamanagement.com. We will work with you to resolve it informally.
16.2 If we cannot resolve it informally within 21 days, both parties agree to try mediation before starting legal proceedings.
16.3 These Terms are governed by the laws of Ireland, and the Irish courts have exclusive jurisdiction.
17. GENERAL
17.1 Changes to these Terms. We may update these Terms from time to time. Changes are posted on our website with an updated "Last Updated" date. The Terms in place when you bought a programme or service apply to that purchase.
17.2 Entire agreement. These Terms, together with the programme or service page and any signed proposal or scope of work, are the entire agreement between you and KADA for the services purchased.
17.3 Severability. If any part of these Terms is found to be unenforceable, the rest remains in effect.
17.4 Waiver. If we do not enforce part of these Terms, this does not mean we give up the right to do so later.
17.5 Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer them to a successor business.
17.6 No partnership. Nothing in these Terms creates a partnership, employment or agency relationship between you and KADA.
17.7 Events beyond our control. Neither party is liable for failing to meet its obligations because of circumstances beyond its reasonable control, such as natural disasters, strikes, government actions, pandemics or technical failures.
18. CONTACT
Email: admin@kadamanagement.com
Post: KADA Management Limited, Moneygall, Co. Offaly, Ireland
By purchasing or using KADA Management services, you confirm that you have read, understood and agree to these Terms and Conditions.
© 2026 KADA Management Limited. All rights reserved.
1.1 These Terms and Conditions ("Terms") govern the services, programmes and products provided by KADA Management Limited ("KADA", "we", "us", "our") to you ("you", "the Client").
1.2 By ticking the box at checkout, clicking "Enrol now", "Buy now" or "Pay", entering your payment details, signing a proposal, or otherwise booking or enrolling, you agree to these Terms. If you do not agree, please do not purchase or use our services.
1.3 These Terms are read together with the programme or service page on www.kadamanagement.com, the checkout page, and any proposal or scope of work we agree with you in writing. If anything in a signed proposal conflicts with these Terms, the signed proposal applies to that engagement.
1.4 How we collect and use your personal data is set out in our Privacy Policy at www.kadamanagement.com/privacy-policy.
2. ABOUT US
Company: KADA Management Limited, a company registered in Ireland
Registered address: Moneygall, Co. Offaly, Ireland
Website: www.kadamanagement.com
Email: admin@kadamanagement.com
3. OUR SERVICES
3.1 The Operations Partner
A 16-week programme for virtual assistants, online business managers and service providers, built on the KADA Cadence™ framework.
Investment: €2,300 paid in full, or 4 monthly payments of €600. Both prices include VAT, with no additional charges.
Includes: a 60-minute 1:1 Kick-Off Call, weekly group coaching calls (see 7.2), bi-weekly 1:1 coaching calls, Slack support, a weekly Expert Review of one business asset, the programme lessons and resources, and lifetime access to The KADA Vault.
All programme modules are available from the day you enrol. The 16-week programme term starts on your enrolment date unless we agree another start date with you in writing.
3.2 The Honest Hour
A one-hour 1:1 diagnostic session, with a pre-session questionnaire. The price is shown on the booking page.
3.3 Operational Audits
A 3-hour audit, in person or online, from €695 + VAT. You receive a written audit report with actionable recommendations.
3.4 Operational Project Support
Day rate: €650 per day + VAT. Minimum engagement terms may apply for ongoing projects. Scope is agreed in writing before work starts.
3.5 Administrative Support
Hourly rate: €65 per hour + VAT. Billed monthly for hours worked, or at the end of the project, whichever comes first. Scope is agreed in writing before work starts.
3.6 All prices are subject to change. The price confirmed when you book, enrol or sign a proposal is the price you pay for that engagement.
3.7 We may change or substitute part of a programme where it is reasonable to do so, for example to update content or replace a tool. Any change will not reduce the overall value of what you purchased.
4. FEES AND PAYMENT
4.1 Payment methods. We accept payment through our checkout (powered by ThriveCart and Stripe), by bank transfer, or by other methods agreed in writing.
4.2 Payment plans. Payment plans are available for The Operations Partner and for larger projects. Each instalment is taken automatically on its due date. By choosing a payment plan, you agree to pay the full programme fee. A payment plan is a way of spreading the cost and not a monthly subscription that can be cancelled.
4.3 Missed payments. If an instalment fails, we will contact you by email. If it remains unpaid 7 days after that email, we may pause your access to the programme, calls and Slack until it is paid.
4.4 Late payment on invoices. Invoices are due within 14 days unless stated otherwise. We may charge a late payment fee of €50 per week, or pause services, until the invoice is paid. You agree to cover reasonable costs we incur to recover overdue amounts.
4.5 Deposits. Where a deposit is required, the balance must be paid before work or the programme starts, unless we agree a payment plan in writing.
4.6 VAT. Irish VAT is charged at 23%.
• The Operations Partner: the stated price includes VAT and applies to all clients regardless of location.
• All other services (the Honest Hour, Operational Audits, Project Support and Administrative Support): VAT at 23% is added to the stated price unless the booking page says otherwise.
• EU reverse charge: if you are VAT registered in another EU country, reverse charge may apply to services other than The Operations Partner. Please contact us before booking to confirm VAT treatment for your situation.
5. CANCELLATIONS AND REFUNDS
5.1 The Operations Partner
(a) When you enrol, you get immediate access to the programme content. You also take up a place that we hold for you, along with the coaching time that comes with it. For this reason, the programme fee is non-refundable once you have enrolled, including any instalments not yet paid.
(b) If you are on a payment plan and stop taking part, your remaining instalments are still payable on their due dates. If you ask to leave the programme, we may collect the full outstanding balance at that point, and your access to calls and Slack will end.
(c) Missing a call or part of the programme does not entitle you to a refund or a reduction in the fee.
5.2 Early exit in exceptional circumstances
(a) If unforeseeable circumstances mean you cannot continue with The Operations Partner, you may apply to leave the programme early. Email admin@kadamanagement.com, explaining your circumstances.
(b) We will consider each request fairly, and the decision is at our discretion. A change of mind is not a reason for early exit.
(c) If we agree to an early exit, an early exit fee of 60% of the total programme fee applies ("Early Exit Fee"). Anything you have paid above the Early Exit Fee will be refunded. Anything still owed up to the Early Exit Fee becomes payable at that point. Your access to calls, Slack and the Expert Review then ends. You keep access to The KADA Vault.
(d) As an alternative, and if you prefer, we may offer you a place in a later round of the programme instead of an early exit.
5.3 The Honest Hour and Operational Audits
• Full refund if you cancel more than 7 days before the scheduled session or audit date.
• 50% refund if you cancel within 7 days of the scheduled date.
• No refund for no-shows or same-day cancellations.
• One reschedule is permitted at no charge. Further reschedules are subject to a €50 administrative fee.
5.4 Project Support and Administrative Support
• You are billed for work completed only.
• Either party may end an ongoing arrangement with 14 days' written notice.
• A final invoice is issued for all work completed up to the end date.
5.5 If we cannot deliver
If we are unable to deliver a service because of circumstances beyond our reasonable control (such as illness, a family emergency or a technical failure), we will offer to reschedule. If we cannot continue to deliver the service, we will refund the part of the fee that relates to the services not yet delivered.
5.6 Your statutory rights
Nothing in these Terms affects any rights you have under Irish or EU consumer law that cannot be excluded.
5.7 How refunds are paid
Approved refunds are processed within 14 working days, using the original payment method where possible.
6. ROI GUARANTEE - THE OPERATIONS PARTNER
6.1 Definitions. "Programme Fee" means the total fee paid by the Client for The Operations Partner. "Baseline" means the Client's average monthly revenue from client work over the 3 months before the programme start date, as submitted in the Baseline Form during onboarding. Where the Client had no client revenue in that period, the Baseline is €0. "Return" means revenue invoiced or contracted by the Client during the 16-week programme term above the Baseline. This includes new clients, rate increases, retainers and additional services.
6.2 Guarantee. If the Client's Return is less than the Programme Fee at the end of the 16-week programme term, KADA will provide 8 weeks of continued support (the "Extension Period") at no additional cost.
6.3 Eligibility. To qualify, the Client must:
(a) have paid the Programme Fee in full, including all instalments
(b) have attended at least 80% of scheduled coaching calls
(c) have completed the implementation actions agreed during the programme
(d) have submitted their Baseline during onboarding
(e) provide evidence of revenue, such as invoices or signed agreements, to admin@kadamanagement.com within 14 days of the final programme session
6.4 Extension Period support. The Extension Period includes the same support as the programme: coaching calls, Slack support, the weekly Expert Review and continued access to The KADA Vault.
6.5 Conditions.
(a) The guarantee provides additional support only. It is not a refund and has no cash value.
(b) One Extension Period applies per Client and is non-transferable.
(c) The Extension Period begins within 14 days of the final programme session and runs for 8 consecutive weeks. Sessions missed by the Client are not carried forward.
(d) KADA will assess eligibility based on the evidence the Client provides.
(e) The ROI Guarantee does not apply where the Client leaves the programme early under section 5.2.
(f) The ROI Guarantee is a commitment to provide additional support. It is not a guarantee that the Client will achieve any specific income or return.
7. CALLS, SLACK AND REVIEWS
7.1 Call scheduling. 1:1 calls are scheduled by mutual agreement. Please give at least 24 hours' notice if you need to move a call. A call missed without 24 hours' notice may not be rescheduled.
7.2 Group calls. Weekly group coaching calls for The Operations Partner depend on a minimum cohort size. Until a group forms, you will receive equivalent 1:1 support instead.
7.3 Slack support. Slack support is available Monday to Friday during Irish business hours (approximately 9am-5pm). We aim to reply within 24 hours on business days. Same-day support is not guaranteed. Please use Slack for programme questions so others can learn from the answers, and email admin@kadamanagement.com for anything private, such as payments or personal matters.
7.4 Expert Review. You may submit one business asset for review each week, using the Expert Review channel in Slack. Reviews are not carried forward if you do not use them in a given week.
7.5 Calls are held online, usually on Zoom. You need a reliable internet connection and access to Slack.
8. COMMUNITY AND CONDUCT
8.1 The Operations Partner includes group calls and a shared Slack workspace. When taking part, you agree not to:
• harass, abuse or threaten KADA or other participants
• send unwanted promotional messages or spam to other participants
• act in an unlawful, abusive, defamatory, discriminatory or otherwise objectionable way
• infringe the intellectual property or privacy rights of KADA, other participants or any third party
8.2 You agree to keep anything other participants share in group calls or Slack confidential.
8.3 We may remove or edit content posted in programme spaces, and may end your access for a breach of this section (see section 15).
9. YOUR RESPONSIBILITIES
9.1 Taking part. The Operations Partner is a done-with-you programme that needs your active participation. Your results depend on your commitment, effort and how you apply what you learn.
9.2 Accurate information. You agree to give accurate and complete information when asked, including in your Baseline Form. Inaccurate information may affect your results and your eligibility for the ROI Guarantee.
9.3 Implementation. You are responsible for putting the strategies, systems and recommendations into practice. We provide frameworks, guidance and support, but we do not implement on your behalf unless this is agreed separately in a project support arrangement.
9.4 Communication. You agree to respond to messages from KADA within a reasonable time, typically 48 hours for programme matters.
9.5 Your own business. You are responsible for your own business decisions, contracts with your clients, insurance, tax and legal obligations, and any software or tools you choose to use.
10. INTELLECTUAL PROPERTY AND YOUR LICENCE
10.1 KADA materials. All materials, templates, frameworks, videos, workbooks and content provided through KADA programmes and services, including the KADA Cadence™ framework, remain the intellectual property of KADA Management Limited.
10.2 Your licence. When you buy a programme or service, we grant you a personal, non-exclusive, non-transferable licence to use KADA materials in your own business and with your own clients.
10.3 You may not:
• share your login or access details, or give anyone else access to the programme
• share, distribute or sell KADA materials, or present them as your own work
• use KADA materials to create a competing programme, course or service
• reproduce KADA frameworks or methodologies for commercial purposes without our written permission
10.4 Templates you adapt for your clients. You may adapt KADA templates and SOPs for use in your own clients' businesses. You may not resell them as standalone products.
10.5 The KADA Vault. Members of The Operations Partner have lifetime access to The KADA Vault for as long as KADA continues to operate it, including resources added in future.
10.6 Your materials. Anything you share with us during our work together remains your property.
11. CONFIDENTIALITY, TESTIMONIALS AND EMAILS
11.1 Your business information. We keep information about your business confidential and will not share it with third parties without your consent, except where required by law or to a professional adviser bound by confidentiality.
11.2 Testimonials and case studies. We will not use your name, business name or specific results in our marketing without your explicit written consent. We may use anonymised examples with your written permission.
11.3 Confidentiality continues after our work together ends.
11.4 Programme emails. While you are enrolled, we will email you about your programme, calls, payments and account. These emails are part of the service. Marketing emails are only sent if you have opted in, and you can unsubscribe at any time.
12. DATA PROTECTION
We process your personal data in line with the GDPR and the Irish Data Protection Act 2018. Our Privacy Policy at www.kadamanagement.com/privacy-policy explains what we collect, why, which tools we use, how long we keep it and your rights.
13. NO GUARANTEES AND EARNINGS DISCLAIMER
13.1 No guarantees. KADA provides operational frameworks, systems guidance and strategic support. We do not guarantee specific business results, revenue outcomes or client numbers. The ROI Guarantee in section 6 is a commitment to provide additional support, not a guarantee of results. Your results depend on factors beyond our control, including your effort, market conditions, business model and implementation.
13.2 Professional advice. Our services are business operations consulting and strategic guidance. We do not provide legal, financial or tax advice. Please consult a qualified professional for those matters.
13.3 Earnings disclaimer. Any results, income or earnings shared on our website or in our programmes are examples of what past clients have achieved and are for information only. They are not a promise or guarantee of what you will achieve. Your results depend on many factors, including your own commitment, effort, skills and circumstances, as well as factors outside your control or ours. KADA Management Limited cannot be held responsible for your business or financial results.
14. LIABILITY
To the maximum extent permitted by Irish law:
• our total liability for any claim arising from our services is limited to the amount you paid for those services
• we are not liable for indirect or consequential loss, including lost profits, lost revenue or business interruption
• we are not responsible for outcomes resulting from your business decisions, implementation choices or actions taken based on our guidance
• we are not responsible for the performance, security or terms of third-party software, tools or platforms we recommend
Nothing in these Terms limits liability that cannot be limited by law.
15. ENDING OUR WORK TOGETHER
15.1 By KADA. We may end your access to a programme or service immediately, without refund, if you:
• breach section 8 (Community and conduct) or section 10 (Intellectual property)
• fail to pay fees that are due
• stop communicating and engaging for more than 30 days, after we give you 7 days' notice by email
15.2 We may also end a service for any other reason with 14 days' written notice. In that case, we will refund the part of the fee that relates to services not yet delivered.
15.3 By you. You may end ongoing project or administrative support with 14 days' written notice. Leaving a programme early is covered by section 5.
16. DISPUTES
16.1 If you have a concern about our services, please contact us first at admin@kadamanagement.com. We will work with you to resolve it informally.
16.2 If we cannot resolve it informally within 21 days, both parties agree to try mediation before starting legal proceedings.
16.3 These Terms are governed by the laws of Ireland, and the Irish courts have exclusive jurisdiction.
17. GENERAL
17.1 Changes to these Terms. We may update these Terms from time to time. Changes are posted on our website with an updated "Last Updated" date. The Terms in place when you bought a programme or service apply to that purchase.
17.2 Entire agreement. These Terms, together with the programme or service page and any signed proposal or scope of work, are the entire agreement between you and KADA for the services purchased.
17.3 Severability. If any part of these Terms is found to be unenforceable, the rest remains in effect.
17.4 Waiver. If we do not enforce part of these Terms, this does not mean we give up the right to do so later.
17.5 Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer them to a successor business.
17.6 No partnership. Nothing in these Terms creates a partnership, employment or agency relationship between you and KADA.
17.7 Events beyond our control. Neither party is liable for failing to meet its obligations because of circumstances beyond its reasonable control, such as natural disasters, strikes, government actions, pandemics or technical failures.
18. CONTACT
Email: admin@kadamanagement.com
Post: KADA Management Limited, Moneygall, Co. Offaly, Ireland
By purchasing or using KADA Management services, you confirm that you have read, understood and agree to these Terms and Conditions.
© 2026 KADA Management Limited. All rights reserved.
